Dinosaurs in Business

I was having a conversation with some IT colleagues the other day and it was remarkable to listen to what was being discussed about employers who have not entered the modern age. There was a bit of laughter about these people who are still operating in business as if it were the 1960s. So, I have come up with a few points of advice for those who cannot see what is going on in 21st Century business.

1. People with a clue stopped printing everything they wanted to read – instead they read online, download and/or print to PDF, etc. It is offensive to see the massive stacks of paper and tomes that you want to read (but probably never will), which you have thoughtlessly printed out with no consideration for the environment.

2. Walking around the office to make sure everyone is in their designated seats is not management and you cannot assume that people who sit at their desks are working. I cannot tell you the number of people I have seen on Facebook at work, whose dinosaur bosses assume these staff members are working just because they are at their desks. How embarrassing! Successful modern workers put in long hours, but some of these long hours are in front of the laptop watching TV until midnight, while they slave away at their work. Lazy employers wander around the office looking for bottoms on chairs, but the modern supervisor looks at the quality of work being done and understands the sort of hours that would have to go into the production of such work. Such supervisors understand the nature of work in the modern world.

3. The emphasis in the modern world is on content and not on superficial appearances. In your generation, you sat at a desk in your silly business attire and “looked busy” when your boss walked past. Modern workers dress in a way that you would consider more “casual” (not realising that what you are wearing looks like the stuff from the grandparents’ closet, which was sent to the opportunity shop years ago). One of the things I noticed straight away when I started working in Sydney all those years ago was how relaxed Aussies were in their work attire. It has been good to see this more relaxed trend developing globally. You might have been able to do little work, but convince your boss of otherwise by superficial appearances, but this is not how modern business (by and large) works.

4. Modern bosses understand what they don’t know and trust their staff to do the work they were hired for (including those who are hired for IT related work). The 1960s boss was worried about losing his or her job, so tried to keep all control of projects and other work with him or herself. Only the smallest parts of projects were delegated, with ultimate “power” and decision-making remaining with this incredibly insecure person. Modern projects require that work is delegated to responsible staff and that these staff are able to get on with their work.

5. You learned how to use some simple software, such as MS Excel, decades ago, but you need to know that this is not impressive and not everything is desirable in MS Excel. There are many more desktop applications and server based software and no one is impressed with poorly considered, planned and implemented spreadsheets. Allow your staff to bring your office procedures into the 21st Century!

One can be angry at this insecure supervisor who is stuck in an earlier age, or one can ultimately pity him or her. To tie one’s self-image and worth so much into work that there is no professional progress, no trusting of staff, no ability to let go . . . such a person deserves sympathy, rather than scorn. The dinosaur either needs to get training (and perhaps therapy), or else needs to move over and let the office become the more productive environment that it could be in his or her absence.

Here’s to the future of business and to dinosaurs being where they belong – in museums!

[Disclaimer: Any resemblance to persons living or dead is purely coincidental.] :)

Google+ versus Facebook – Moving to Google+

I have used Facebook a few years now, but I have never been completely satisfied with this site/software.

First, it is not terribly simple to sort out your “friends” into adequate groups. I have, for example, different groups of people that I  like to keep separate. These groups would include:

  • My few religious friends. These are people that I have been close to since I was very young and I am more than happy to have them on my list, but not always happy to share all of my content (posts, links, etc) with them.
  • My Free Thinker friends. These are the people that I have befriended since I left religious America so many years ago. These are the people with whom I would share almost anything – including jokes about religious people.
  • My work colleagues. These are business professionals in education, online marketing, counselling and a number of different fields in which I have experience and colleagues. I prefer to share business related posts with these people, but to exclude them from some of my more “interesting” jokes, links and other posts.
  • My family. I am happy to share all content with this group.
  • My students (and former students). With this group, I want to share professional content relevant to their area(s) of study.

Facebook has never been good for channeling content at such refined levels. I tried to create a second account where I discussed more “professional” content, but this never worked terribly well. First, people on my other account began to request to be added, which sort of negated the whole purpose in having the second account. Second, I began to get confused as to which account I was logged into and posting – for example, using my iPhone with the business account and then forgetting and posting things for my family and friends. What a mess!

Google+ resolves this problem with “circles” – a bloody fabulous idea! I can create as many circles as I want and channel content to suit to each group. This is reason enough to change to Google+, in my opinion.

Second, if you have ever advertised with Facebook, you would know that whether or not your campaigns are “successful”, the Facebook team can be tight-fisted and unbending – think, for example, of the FB insistence early on of DAILY payment for adverts and their inadequate ability to deal with many international currencies.

Looking forward to developing my circles in Google+!

Indigenous Australians in the Top End

We moved to Darwin over four months ago and it has been an interesting experience!

One of the things that appealed to me about this move was the chance to interact with indigenous Australians here in the Top End. I have always been fascinated with indigenous peoples, from the Native Americans of the Southwestern United States, to my limited experience with Maori in Christchurch, New Zealand.

Regarding Aborigines, my first interaction was in Sydney in 1999. I was working in hospitality and two aboriginal women came into the hotel where I was working. Two Australian staff were at the desk and said nothing as these indigenous Australians approached the reception desk. The interaction was eerie – the women stood there, saying nothing and feeling uncomfortable and the staff looked straight through them, as if they weren’t there. After a pause that seemed to go on for ages, I stepped up and asked these ladies if I could help them. This was my introduction to the relationship between indigenous and other Australians and it has been observed many times since. In my experience, indigenous Australians are ignored and the results of this can be seen in a number of ways, including the surprise you see on their faces if you walk past and say “hello” or smile as you pass them.

A few weeks ago, while I was having lunch, there were comments among the women with whom I was sitting comparing Aborigines to primates and I was absolutely shocked. If this is the sort of response in “professional” environments, what can we expect otherwise? It breaks my heart to even begin to imagine the treatment of these beautiful people in their own land.

Last night, an aboriginal man was sitting across the street from my house and crying. My wife asked if he was alright and then came into the house to see if I could talk to him. When I got outside, he was gone. One can only begin to imagine the pain that these people have had to endure at the hands of generations of invaders who often don’t consider them human. When whites arrived in Australia, they thought that they could take the land and they used a ridiculous legal fiction to support this desire to take what they wanted – the doctrine of Terra nullius. Under this doctrine of “land belonging to no one”, the Aborigines were “no one”. In my experience, many Aborigines are still treated like “no one”, or like children who need to be guided by paternal interventionist laws.

Perhaps a bit of empathy and respect are needed!

Education in New Zealand

I taught at a language school in Christchurch in 2003 and this was exactly what I found to be the case too:

http://nz.news.yahoo.com/a/-/top-stories/8400926/teacher-who-failed-poor-students-wins-compensation/

It was absolutely shocking and gave me my first taste of the educational system in New Zealand. Any student with money is welcomed and pushed through, regardless of aptitude, attitude or effort. “Just keep giving us your money”, is the attitude. When I commented on this, I was basically told that I cost the institution money (i.e, they paid me for class hours), while the students were income.

I have had many ask me about coming to New Zealand to study (or about sending their children here). I always encourage them to go to Australia (where I have also taught) or the UK. Do yourself and your children a favor – send them to Australia. When my son gets out of primary school – which seems to be adequate – we are definitely going to be looking at our options.

Goodbye to Racist Paul Henry, Formerly of TVNZ

You will not be missed, Paul. Don’t let the door hit you on the way out.

Try to expand your mind – go on a trip to see the beauty of other cultures, get yourself into university to expand your mind and please – for yourself – get some counselling. Hatred is a terrible thing to carry in your heart. It hurts no one else more than it damages your own self.

I hope that you will find some goodness in others and see not the superficialities of life, but its complexity and beauty. Racism is very often trans-generational – free yourself of this burden, regardless of where you got it.

All the best OFF SCREEN, Paul!

Racist Paul Henry Should be Fired from Our National Television Station

Paul Henry is a tragic fellow. One cannot help but pity him for his lack of life experience and education, which have him in a prison of hatred and bigotry.

One could only hope that the people of New Zealand would show the integrity to remove him from a national television station, TVNZ, which is funded by all of us paying taxes in New Zealand. If the public cannot understand the depth of these racist comments, then perhaps they will be more likely to understand the hit to their pocketbooks, as the people of India show themselves to be more insightful than their Kiwi counterparts. It is a shame to see morality motivated by money and not by the strength of one’s character.

I moved to New Zealand initially for the scenic beauty and then decided to stay after my son way born, as I wanted him to grow up with the silent integrity of a Sir Edmund Hillary. As the years go by, I see more Paul Henrys than Sir Eds in Aotearoa.

Step out from behind your social fear of being a stirrer and stand up for a fair go for others – others who don’t necessarily look like you. Stop being afraid of being in the spotlight, Kiwis. Show that you have a sense of fairness and decency. Paul Henry should be fired and we need to stand up for this just cause.

Racist Paul Henry Suspended from TV1 New Zealand for Racist Remarks

Paul Henry, of TV1′s morning show, has shown himself to be small-minded and petty over the years and now we can add “racist” to the list. He had the Prime Minister of New Zealand, John Key, on his show yesterday and Henry made racist remarks about the Governor General of New Zealand.

See the interview here:

http://tvnz.co.nz/breakfast/daily-overwrite-video-1001746

See a summary of Henry’s apology here:

http://www.stuff.co.nz/dominion-post/politics/4194548/Pick-a-more-Kiwi-Governor-General-Henry

Thanks to all of those who have filed a formal complaint regarding this shocking behaviour. If you haven’t yet done so, you can do so here:

http://tvnz.co.nz/content/823787

Today, it has been reported that Paul Henry is suspended from his role without pay:

http://www.3news.co.nz/Paul-Henry-suspended-without-pay/tabid/418/articleID/179767/Default.aspx

You can get involved with the FB group committed to getting this redneck sacked here:

http://www.facebook.com/pages/I-am-boycotting-TVNZ-until-they-sack-Paul-Henry/136100193104401

I moved to New Zealand with my wife and we are raising our son here because we want to live in a progressive, compassionate, open and accepting society. While there will always be those who share Henry’s unenlightened views, they should not be allowed to fill public positions and express these hateful and ignorant views.

It is interesting to note that while I do not condone Paul Henry’s views, he doesn’t even live up to his own “Kiwi” standards. The Governor General was born and raised here in New Zealand, while Henry spent a good part of his childhood in a foreign land. It seems Paul can’t even be internally consistent with his screwed up notions.

Let’s see Paul Henry removed from his television role!

Mental Illness as Part of a Simplistic Dichotomy

I avoided psychology units as an undergraduate, because I felt that this field of study had too simplistic a paradigm of human existence. Being largely influenced by a medical model, people were often quickly labeled as “ill” mentally and slotted into various simplistic pathological categories. Even as a late teenager, I wondered where was the place in these models for the complexity of the human condition?

Over the last years, however, there have been shifts towards more holistic views of human psychology. As it has recently been stated, ” . . . we should move away from understanding human experience as being neatly dichotomized into positive and negative, well and ill, healthy and unhealthy, strength and weakness. These are false dichotomies, and ones that were rejected by our humanistic psychology ancestors, who instead proposed a more holistic approach to what it means to be human (Joseph and Worsley, 2005). The convergence of these perspectives around this uniting theme suggests that we might be seeing the beginning of a perspective shift in modern psychology. In time, positive psychology and coaching psychology might both be seen as forces that forged a more complete understanding of the human condition.” (Linley and Harrington, in Handbook of Counselling Psychology, 2007). Let’s hope that any future paradigms will take such a holistic approach!

References:

Joseph, S. and Worsley, R. (2005) A positive psychology of mental health: the person-centred perspective. In S. Joseph and R. Worsley (eds.) Person-centred Psychopathology: A positive psychology of mental health. (pp. 348-357). Ross-on-Wye, UK: PCCS Books.

Palmer, S. and Whybrow, A. (eds) 2007, Handbook of Coaching Psychology, East Sussex, UK: Routledge.

Letters to Civilisation (Three)

[Note: This is the third of three emails that I sent back to my friends in New Zealand and Australia, while I was visiting my family in the USA in early 2003.]

—–Original Message—–
From: G.L. Jordan [mailto:]
Sent: Wednesday, March 26, 2003 7:52 AM

Subject: Letters to Civilisation (Three)

Dear Friends,

It is almost 1AM, Friday 21 March. It seems that there is too much going through my head for sleep. My mother sleeps with the TV on (it is almost never off when anyone is home here). The other night when there was a tornado nearby, the satellite TV went down and there was widespread panic in this household. You would think that we were in orbit and life-support had shut down. “What are we going to do now?” was heard more than once. I suggested that we talk – a bit out there, I know – and I was looked at like I was insane. It also seems that my mum and brother are collecting DVDs (DVDs they have seen and don’t intend to watch soon) – my brother says that they are for “in case the satellite goes off”.

My brother, Allen, and I went to Fort Sill yesterday to visit the place where Geronimo was imprisoned until his death. When we got to the military base (probably the largest infantry base in the USA), the country was on “Orange Alert” (between yellow and red, it seems). There were roadblocks to the base and we had to get out of the truck (ute) so the soldiers could go through the truck. After they were finished doing everything but a cavity search and we were permitted to proceed, Allen asked where Geronimo had been kept.The half a dozen soldiers there laughed among themselves and said that they had no idea. The apathy here in the state originally “Indian Territory” regarding Native Americans is not limited to those soldiers. I imagine that it is similar to what regard Aborigines were held by Euro-Australians, before the tourism value of Aborigines became apparent (not that things are much better now).

Tuesday 25 March 2003

I have had to get away from the PC for a few days. During that time, I have gone to eat at a restaurant that used to be a general store in a mountainous (if you can call anything “mountainous” around here) gold-mining area, I went to the National Cowboy and Western Heritage Museum (one of those “must do items”- note the sarcasm here), I have been to numerous truck-stop greasy spoons (24 hour freeway-side restaurants) and I have done more shopping than I would do for months in Australasia.

The shopping here is fabulous. If a person lives for such, there is nowhere else to live. Having lived in Australasia so long, everything seems so extravagant here. I had chocolate milk while shopping the other day and the container was thick glass (a quart – almost one litre). After I finally managed to finish the drink, I asked where to drop off the glass for recycling. “We don’t recycle those” (actually, they recycle almost nothing).I felt extremely guilty throwing away such – it was thicker than the milk bottles we put out in NZ for home milk deliveries. Also, I must say that I have missed the quality and sizes of clothes here. I have always hated the low quality clothes sold in Australia (especially those paper-thin t-shirts). I found myself drooling over the heavyweight t-shirts here and it was good to put on a 2XL shirt that wasn’t sized in Asia and actually was a bit big on me.

When I lived here before, I didn’t notice so many commercials regarding medications. It seems now that every second or third commercial is trying to sell some sort of medicine. I have heard for years about the “greying of America”, but this is over the top. When I was a teenager, it seemed that all advertising was geared towards people my age. That has certainly changed now, as most commercials seem geared towards retired Americans. It is funny to hear a commercial for allergies (wow, a commercial just now came on for this while I am typing this email) at the end of which there is a statement such as, “the side-effects can include heart palpations, impotence and temporary memory loss”. Uh, I think I will keep my allergies – thank you very much!

As you may be able to tell, I am trying to get my comments regarding war and the ludicrous state of American politics to a minimum. For those of you who know me well, you will realise that it is a difficult thing indeed for me to keep my opinions to myself. It is good to imagine, however, that there are people somewhere on this planet who share some of my views (read here,”are sane”), as at the moment I am surrounded by what seems mass insanity. There is virtually no one here who would have views anything like mine and even those Americans who consider themselves to the far left politically, would be considered right-wing from my perspective.

I am thankful that I am no longer an American taxpayer, as at least I can say that I am not funding this war – predicted to be 75 billion USD for the first 30 days, according to CNN. If even a fraction of the money wasted on such enterprises was put into education and social services, this country would have the highest standard of living on the planet. Instead, the Republicans try to create economic stimulation by military spending (thank you, Ronald Reagan) and in the meantime, they not only endanger the lives of all of us living on this planet, but they also create debt for future generations of taxpayers in this country. Damn, there I go talking about politics and war again!

One of the bright spots during this trip was to watch Mike Moore at the Oscars. It was good to see someone get up and actually say something of value. Of course, the press here were very negative regarding his comments. In fact, they were extremely caustic and I found myself shocked (I should be used to this by now) by the negative spin they put on his speech. To promote free speech in one breath and then call someone “Un-American” (a term I despise) for practicing that free speech is extremely ludicrous. It is interesting to imagine that journalists in America generally consider themselves to be liberal, when they are among the most conservative elements of this society (excluding the religious right, of course). I have never seen such right wing journalism and they have no right to talk about the use of the press for political means in Iraq, when they practice the same thing here.

It seems I am unable to get away from discussing politics.

Watching my fair share of news here, I have come to see a strong distinction between “knowledge” and “wisdom”. When I was an undergraduate taking a philosophy unit all those years ago, I seem to remember the professor trying to communicate to the classroom this distinction. Later, when I moved to Australia, I was shocked by how little the average Aussie knew of world events. Even Australians with university degrees seemed unwilling – or unable – to discuss world events, history, etc. Looking back on all that now and watching the news here, I realise how much knowledge is fed to people here, but how little they think for themselves. Perhaps it is easy to think that being shown detailed maps of Iraq and troop movements is to understand this war, but no one seems to be asking logical questions about why we are there. Information is not wisdom and this distinction is completely lost on the citizenry here. People are being fed information and feel that they understand, when no one is asking any in-depth questions regarding the appropriateness of this war or the effect (especially on the viability of the United Nations) of allowing a few rogue states to declare war on a nation-state who has not invaded them – actions that historically put these leaders in the same category as Mussolini and Hitler.

Speaking of Hitler, it is interesting to note “we are going to bring democracy to these people”. Of course, Americans feel that everyone on this planet would be like them, if only given the chance. We tried to impose democracy on Weimar Germany and we learned nothing from this experience, it seems. It would seem quite logical and almost unnecessary to say that people have to want to govern themselves for democracy to work. This point seems lost on Americans. Weimar Germany faded into history because Germans were not accustomed to thinking in democratic terms and when they got the chance, they democratically voted in a dictator. We only have to look at the region in which Iraq exists to see that democracy is a largely foreign concept and will be viewed as American imperialism by many in the region.

Perhaps needless to say, I am trying not to focus on these considerations while I am here. There would be virtually no one to speak to, as I might as well go around speaking in Maori here, as to attempt to have a logical discussion. So, I am trying to focus on hedonist America – eating, purchasing, etc. While it is impossible to replace stimulating discussion with such material pursuits, when in Rome, do as the Romans.

Until later, cobbers.

Jerry

P.S. I just saw on CNN that Halliburton Company (Vice-President Dick Cheney’s former employer) has gotten a contract to help re-build Iraq. Halliburton was founded about ten minutes from here (my mum’s house) and still, I believe, has their international headquarters here. Well, that will bring a lot of jobs to my fellow Oklahomans and will allow them to continue to live to the high consumer standard that they are accustomed. Some Iraqis die and are maimed to keep our standard of living high – a great trade-off, wouldn’t you say?

P.P.S. I just heard that Arabic news agencies are being squeezed out of satellite usage as they aren’t considered to be responsible journalists. Let’s bring democracy to Iraq, by controlling the information they receive. The Third Reich’s Minister of Propaganda would have been proud.

Letters to Civilisation (Two)

[Note: This is the second of three emails that I sent back to my friends in New Zealand and Australia, while I was visiting my family in the USA in early 2003.]

—–Original Message—–
From: G.L. Jordan [mailto:]
Sent: Wednesday, March 19, 2003 12:48 PM

Subject: Letters to Civilisation (Two)

Dear Friends,

“Last minute preparations for war . . . ” It seems that I always sit down to email while the television is on. MSNBC is on at the moment and if the situation wasn’t so sombre, it would be amusing. There is a very effective aspect of American propaganda – it is to discuss a given topic until people are willing to allow anything, as long as it means that the story of the moment changes. I have heard people repeatedly say things to the effect, “I wish they would just go in and get it over with. I am tired of hearing about this.” Of course this type of news treatment is not limited to war preparation/coverage, but it is especially effective at making people callous to the coming suffering of others.

After the recent explosion of the space shuttle Columbia, I was speaking to my mum on the phone and I predicted the sequence in which this topic would be covered by the American news media. It was something along the lines of coverage of the explosion followed by a history of the shuttle program; an examination of those major companies involved with creation of the shuttle; an examination of NASA (including the Challenger explosion); a glimpse into the lives of the astronauts killed aboard Columbia; interviews with their friends, family and neighbours……blah, blah, blah. No one can beat a topic into the ground like the yanks. Eventually, you couldn’t care less about the event – just please, please, please talk about something else. The next tragedy comes as a relief, as it gives the press something else to talk about. Of course, you know that it is all about entertainment for us (Americans) anyway, don’t you? Combine our short attention span with the reality that aggressive action against Iraq allows Americans to focus their fears and feelings of impotence on a tangible adversary and this war is a Republican administration’s wet dream.

They are quoting Shakespeare and Churchill at the moment in support for war.. I will leave this topic now, or I will not stop for ages.

There is another bit of news at the moment and I am hesitant to bring it up, as I am not yet privy to all the information. I will, however, mention it, as it seems to relate to me, somehow. It seems that some fellow named “Jesus” died for me – at least that is what the multiple-storied floodlighted billboards, bumper stickers and a host of t-shirts seem to indicate. I am only starting to get the gist of what has happened, but it seems that some sadomasochistic fellow (a foreigner, by the way) has sacrificed himself to appease his pissed off father. Sounds like the plot for a b grade movie to me, but the locals are raving on and on about it. The depictions of this bloke that I have seen to date make him look like some 70s hippie sort who only needs a pair of beads around his neck to fit the part. A tailor and a good haircut would not go astray. Of course, now that he is dead it may be a bit late for such considerations, but you would think that the PR firm promoting his cause could tidy his image up a bit and find an “American connection”, so that they could downplay the fact he is of foreign origin. There seems to be some attempt at this, as I saw a man in Wal-Mart wearing a t-shirt that showed this Jesus fellow wearing shorts and a headband and bouncing a basketball. It is a start, anyway.

What is that saying – Nothing succeeds like excess? Well, if such is true, these yanks are the most successful people on the planet. I found an insulated drinking mug at (you guessed it) Wal-Mart that is 64 ounces. For those of you who aren’t familiar with the Imperial system, 64 ounces is almost 2 litres. The mug is massive and has a handle that the Incredible Hulk could easily get his hand through. I couldn’t pass up the chance to own such a novelty (my mother says a girl she works with brings one of these to work and drinks out of it during her shift), so I bought two of them. One of these is a gag gift for you, John (assuming I can fit them into my suitcase). :)

After I found these mugs, mum took me to the International House of Pancakes and after I ordered a coffee, I was given not only a full cup of coffee, but also an insulated thermos of coffee. So, I was given the equivalent of a pot of coffee along with my full cup and I could sit there the better part of the afternoon and fill my cup, without bothering the waitress. This seemed excessive, until I was given the maple syrup – I couldn’t use that much in weeks. My mother buys ice cream bars (like Magnums) in boxes of 24 and at the moment she has somewhere around 50 in her freezer. I won’t even go into the almost 3 kilo steak that is available not far from here.

Some of the news channels have at the moment a countdown clock in the lower right corner, counting the hours until the time limit imposed by Bush on the president of Iraq passes. It seems that there are 26 hours 34 minutes and 23 seconds until the deadline – how pleasant.

While I am on such a positive note, I will say that I certainly haven’t missed the racial slurs one repeatedly hears here. If I never again hear such offensive remarks as “nigger”, I will consider myself lucky. I found myself contemplating positively the possibility that I would never return to this part of the world.

Last night, mum and I were coming back to my hometown (Marlow) from OKC and we drove into one of the worst hailstorms I have ever seen. My mother has a small car that is called a “Laser” in Australasia and the golf ball sized hail was slamming into it so hard, I thought the windscreen would shatter. The sound on the top of the car (only a few millimetres from my head) was incredible. We were also under a tornado watch and there was a large tornado spotted not far from where we were. Ah, to be back in mid-America! I have attached a photo that I took with my digital camera about five minutes before the storm hit. We stopped the car on the interstate so I could take this shot.

They are marketing bunkers on TV at the moment. There are the full-sized ones that can be cemented into one’s back yard and also closet-sized ones. They can be painted like the American flag and the have mounts for machine guns (or some such thing). They also come with filters to protect against various chemical and biological agents. I feel like I am on TV and I wish I could change the channel.

Well, that is enough for now.

Jerry

“God is on our side.” – George W. Bush (Maybe we should introduce this “God” bloke and that hippie Jesus.)

This photo was attached to “Letters to Civilisation (Two)”, when it was originally emailed.